Case study: a main contractor with a cash problem it couldn't see
A commercial fit-out contractor joined Taxtful with a £6m turnover, a healthy order book and a habit of running out of cash in month three of every job. The accounts said the business was profitable. The bank balance said otherwise.
The gap was retentions and uncertified applications. Around £340,000 was tied up in retentions across nine jobs with no one tracking release dates, and sales were being recognised on application rather than certification, so margin was being overstated on every live project.
We rebuilt job costing on a certified basis, introduced a retention ledger with release dates and a monthly chase, and built a 13-week cash flow forecast tied to the payment schedule of each contract. Within six months the business had recovered £210,000 of overdue retentions and stopped using its overdraft.
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