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Twelve numbers that run a contractor

The KPIs we put on every client's Taxtful View, with the benchmark band for £1m–£15m construction companies and how to calculate each one.

Benchmark · 18–25%

Gross margin per job

The number that tells you which jobs make money while they're still running. Company-level margin is an averag…

Benchmark · 28–40% (trade dependent)

Labour as % of certified value

Labour is the biggest cost and the first to drift. This is the early-warning light for productivity, rework an…

Benchmark · Under 30 past release date

Retention days outstanding

Retentions are loans to your customers. This measures how long they're keeping money past the point they agree…

Benchmark · Under 14

Certification lag

This is why the accounts say profitable and the bank says otherwise. Work done, applied for, and sitting in so…

Benchmark · Under 15% of monthly revenue

Work in progress ratio

High WIP means you're funding work before you've asked to be paid for it. It's the quietest cash drain in cons…

Benchmark · 10–18%

Overhead recovery rate

If it isn't in the tender, the job is priced at cost plus optimism.…

Benchmark · Over 12

Cash runway

The one number an owner should be able to say without looking it up.…

Benchmark · Zero at month-end

CIS suffered outstanding

Anything here is an interest-free loan to HMRC. Monthly offset should keep it at zero.…

Benchmark · Under 45 certified; retentions excluded

Debtor days by customer

The company average is useless. The customer with 78 days is the one costing you money.…

Benchmark · Over 60% to justify owning

Plant utilisation

Below about half, hiring is usually cheaper once maintenance, insurance and yard space are counted.…

Benchmark · 10–12%

Admin as % of revenue

The fixed cost the business has to clear every month before a job contributes. When revenue dips, this is why …

Benchmark · Within 3 points

Tender-to-actual margin variance

Tells you whether your pricing is wrong or your delivery is. Consistently negative means the estimator is opti…

Looking for a term rather than a number? See the construction finance glossary.

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